Post by mdkabila on Mar 13, 2024 3:55:42 GMT
The Owl sends a loud and clear message: anyone who sells fake reviews and anyone who uses them will end up in the company's sights . And he will not go unpunished. Of course, the problem of selling fake reviews is nothing new: for years , companies of all kinds have been contacting hoteliers across Italy by email, telephone and Facebook, promising to grow their reputation by adding or removing reviews from their profile. So why did TripAdvisor decide to publish this official communication right now? Perhaps because the phenomenon has reached considerable dimensions and TripAdvisor fears that its credibility and reliability are being called into question.
Hospitality facilities also risk consequences Denmark Phone Number The letter points the finger at so-called " optimization companies " that sell fake reviews, but also at hotels caught in the act: " TripAdvisor will take the strictest possible action against these companies and against any establishment that, collaborating with these companies, attempts to alter the content available on TripAdvisor .” But TripAdvisor explains that relying on these "scam professionals" is not advisable, not only because it is illegal, but you can also find yourself a victim of threats or extortion . “ Not infrequently, the owners declared that they had once used the services of these companies and, subsequently, that they had suffered attempts of blackmail, extortion and financial fraud when they tried to terminate the collaboration .” The Hotel Associations side with TripAdvisor The hotel associations also agree on this point.
As the TripAdvisor press office writes, “in Italy we have been working closely on this important issue for some time with the Italian Association of Confindustria Alberghi and FIPE-Confcommercio .” “ What is happening regarding the phenomenon of optimization companies leaves us indignant” declared Giorgio Palmucci, President of the Italian Association Confindustria Alberghi . “We believe it is important that TripAdvisor has followed up on the operators' reports by deciding to activate an ad hoc email address to stem a phenomenon that penalizes the correct operators”. Below is the full text of the letter Dear owner, I'm writing to you today to explain how the TripAdvisor team is tackling one of our industry's problems and to let you know how you can help solve it. We are aware that some people, often presenting themselves as employees of ordinary businesses, contact the owners of the establishments in an attempt to request money.
Hospitality facilities also risk consequences Denmark Phone Number The letter points the finger at so-called " optimization companies " that sell fake reviews, but also at hotels caught in the act: " TripAdvisor will take the strictest possible action against these companies and against any establishment that, collaborating with these companies, attempts to alter the content available on TripAdvisor .” But TripAdvisor explains that relying on these "scam professionals" is not advisable, not only because it is illegal, but you can also find yourself a victim of threats or extortion . “ Not infrequently, the owners declared that they had once used the services of these companies and, subsequently, that they had suffered attempts of blackmail, extortion and financial fraud when they tried to terminate the collaboration .” The Hotel Associations side with TripAdvisor The hotel associations also agree on this point.
As the TripAdvisor press office writes, “in Italy we have been working closely on this important issue for some time with the Italian Association of Confindustria Alberghi and FIPE-Confcommercio .” “ What is happening regarding the phenomenon of optimization companies leaves us indignant” declared Giorgio Palmucci, President of the Italian Association Confindustria Alberghi . “We believe it is important that TripAdvisor has followed up on the operators' reports by deciding to activate an ad hoc email address to stem a phenomenon that penalizes the correct operators”. Below is the full text of the letter Dear owner, I'm writing to you today to explain how the TripAdvisor team is tackling one of our industry's problems and to let you know how you can help solve it. We are aware that some people, often presenting themselves as employees of ordinary businesses, contact the owners of the establishments in an attempt to request money.